Background: Mrs M came to us as she was approaching her 65th birthday and had to make a decision about how to take the benefits from her Employer’s pension scheme.
This was the catalyst that made her realise that she could not longer put off sorting out her financial affairs. Her husband had died a year earlier and she had not been able to face dealing with Probate. She had no idea what savings or investments her husband had arranged – all she had was a pile of files that he had carefully put together.
Mrs M was overwhelmed with the task that was facing her and needed someone to help her.